Consumer Complaints/소비자의 불만
CONSUMER COMPLAINTS/소비자의 불만
CONSUMER COMPLAINTS
Warm-up
Talk about these questions with your teacher.
선생님과 이야기해 보세요.
- Do you have any type of insurance? What kind?
어떤 종류의 보험에 가입해 있나요? - Do you think insurance is necessary or a waste of money?
보험이 필요하다고 생각하시나요, 아니면 돈 낭비라고 생각하시나요?
Vocabulary
Listen and repeat after your teacher.
선생님을 따라 읽어보세요.
Reading
Read the passage with your teacher.
선생님과 함께 지문을 읽어보세요.
CONSUMER COMPLAINTS
Many companies who offer their services and products to the public receive complaints once or even everyday. People cannot avoid making complaints if they are not satisfied with the quality of service or product they are getting. The types of businesses who usually receive most complaints include: mail-order companies, long-distance phone companies, car dealers, landlords, home improvement services, banks and insurance companies, car repair garages and travel services, and so on.
Comprehension Check
Answer the questions about what you read.
읽은 내용에 대한 질문에 답해 보세요.
- Have you ever complained about any of these types of businesses?
- What are the three other business or things people often complain about?
- Have you ever wanted to complain about something, but didn’t? What was it?
- Have you ever returned anything to a store? How did the store respond?
- What do you think are the most common reasons why consumers complain?
- What do you think is the best way to communicate your complaints?
Korean Trap! / 한국인 실수 교정
Common mistakes Korean speakers make.
한국인이 자주 하는 실수를 알아봅시다.
"much money"보다 "a lot of money"가 자연스럽고, "spend money on"이 올바른 전치사입니다.
Discussion
Share your thoughts with your teacher.
선생님과 의견을 나눠보세요.
- What was the most surprising thing you learned about consumer complaints/소비자의 불만 from this passage?
이 지문에서 consumer complaints/소비자의 불만에 대해 가장 놀라웠던 점은 무엇인가요? - How does the topic of consumer complaints/소비자의 불만 affect your daily life?
consumer complaints/소비자의 불만 주제가 당신의 일상에 어떻게 영향을 미치나요? - Do you agree with the main argument presented in the reading? Why or why not?
읽기 자료에 제시된 주요 주장에 동의하시나요? 왜 그런가요, 왜 아닌가요? - If you could share one idea from this lesson with a friend, what would it be?
이 수업에서 친구에게 공유하고 싶은 한 가지 아이디어는 무엇인가요?
Lesson Summary / 수업 요약
Today's Topic: CONSUMER COMPLAINTS/소비자의 불만
Level: Advanced Intermediate (A.I)
Review this lesson before your next class! / 다음 수업 전에 복습하세요!