Problems With A Client
PROBLEMS WITH A CLIENT
In An Office
Warm-up
Talk about these questions with your teacher.
선생님과 이야기해 보세요.
- Is it ever okay to tell a white lie? When?
선의의 거짓말은 괜찮은 경우가 있나요? 언제요? - Can you usually tell when someone is lying?
누군가가 거짓말하는 것을 보통 알아챌 수 있나요?
Vocabulary
Listen and repeat after your teacher.
선생님을 따라 읽어보세요.
Reading
Read the passage with your teacher.
선생님과 함께 지문을 읽어보세요.
In An Office
Ms Adams: Thank you for coming to the meeting today, Mr Gilder.
Mr Gilder: My pleasure, Ms Adams. Now, what problems are we having around here?
Ms Adams: Well, unfortunately, we're having a number of problems with our clients in Holland.
Mr Gilder: They usually pay on time. I don't understand ...
Ms Adams: Yes, you're right. They are excellent clients. Unfortunately, they aren't pleased with the merchandise we are sending them.
Mr Gilder: How can that be? We always provide first class products.
Ms Adams: I know, however they aren't happy. They say they are meeting with
a new manufacturer next week.
Mr Gilder: Nonsense, and what are we doing to change things?
Ms Adams: Well, that's the reason for our meeting today. I'd like to make a few
suggestions.
Mr Gilder: I'm listening...
Ms Adams: Why don't we change suppliers?
Mr Gilder: Is that the problem?
Ms Adams: Let's take a look at some of the suppliers in the area. I'm sure we can find a better one.
Mr Gilder: OK, what other suggestions have you got?
Ms Adams: Shall we invite them to meet with us?
Mr Gilder: That's an excellent idea. It'll show them our concern.
Ms Adams: OK, I'll arrange a meeting. Thank you Mr Gilder.
Mr Gilder: No, thank you Ms Adams.
1.The clients in Holland are usually...
a.poor clients.
b.excellent clients.
c.problematic clients.
Comprehension Check
Answer the questions about what you read.
읽은 내용에 대한 질문에 답해 보세요.
- What seems to be the problem? a.The clients have run out of money. b.The clients aren't satisfied with the delivered merchandise. c.The clients have changed suppliers.
- What does Ms Adams suggest? a.Changing clients b.Changing suppliers c.Changing banks
- What does Ms Adams promise to do? a.Arrange a meeting with the clients b.Cancel the contract c.Provide first rate products
- What does Mr Gilder think a meeting should do? a.Change suppliers b.Show their concern c.Ask for suggestions client: A customer or patron merchandise: Goods bought and sold in business; commercial wares. supplier:someone who offers a commodity at a given price Examples:1) It's a must that we satisfy our clients.
- For customers to be satisfied, the merchandise should be of good quality.
- A group of suppliers were invited for a bidding, so we can choose the best and cheapest product.
- Do you believe in the saying "the customer is always right"? Why or why not?
- If you are to build your own company, what kind of company will that be? What products will you supply in the market?
- What do you think are the most in-demand products now in the market?
Korean Trap! / 한국인 실수 교정
Common mistakes Korean speakers make.
한국인이 자주 하는 실수를 알아봅시다.
"although"와 "but"은 같은 역할이므로 함께 쓸 수 없습니다. 하나만 선택하세요.
Discussion
Share your thoughts with your teacher.
선생님과 의견을 나눠보세요.
- What was the most surprising thing you learned about problems with a client from this passage?
이 지문에서 problems with a client에 대해 가장 놀라웠던 점은 무엇인가요? - How does the topic of problems with a client affect your daily life?
problems with a client 주제가 당신의 일상에 어떻게 영향을 미치나요? - Do you agree with the main argument presented in the reading? Why or why not?
읽기 자료에 제시된 주요 주장에 동의하시나요? 왜 그런가요, 왜 아닌가요? - If you could share one idea from this lesson with a friend, what would it be?
이 수업에서 친구에게 공유하고 싶은 한 가지 아이디어는 무엇인가요?
Lesson Summary / 수업 요약
Today's Topic: PROBLEMS WITH A CLIENT
Level: High Intermediate (H.I)
Review this lesson before your next class! / 다음 수업 전에 복습하세요!