Complaint Letter

Grammar Pattern
Complaining to your employer
In this letter, the writer is complaining constructively about a health and safety issue, on behalf of himself and his colleagues. If you are in a union, you may wish to write to them, or send them a copy of the letter, in such a circumstance.
Accounts Department
Third Floor
6 February 2000
Ms. D Kenny
Personnel Manager
Fifth Floor
Dear Ms. Kenny,
I wish to draw your attention to the washing facilities on the third floor. Only one is provided for over one hundred male employees on this floor. There is usually neither soap nor clean towels available.
This must be detrimental to the health of employees and is certainly a waste of the Company’s money since much work time is lost in queuing for the use of these inadequate facilities. I believe this, in factto be in contravention of the laws relating to Health and Safety At Work.
I would be grateful if you would look into this matter urgently, with a view to providing adequate, well-maintained facilities.
Yours sincerely,
On behalf of the Acounts Department
John Harris
SAMPLE 2 COMPLAINING ABOUT A PRODUCT OR SERVICE
Your name
Address
City, State, Zip Code
Date
Mr. (or Ms.) _______________________________ (if you have a contact name)
Company name
Address
City, State, Zip Code
Dear Mr. (or Ms.) ___________________________:
I want to inform you of my dissatisfaction with (name of the product with the serial number, or the service performed). I purchased this item (or service) on (date of purchase) at (location of purchase).
My complaint concerns (the reasons for your complaint). To solve the problem, I would like (state the specific action you desire for satisfaction). I look forward to your reply and resolution of my complaint and will allow two weeks before referring it to the appropriate consumer agency. If you need to call me, my daytime telephone number is (area code and telephone number). Thank you for your assistance and cooperation in this matter.
Sincerely,
Your name
Enclosures (Include copies of all related records do not send originals.)