Credit Letter
CREDIT LETTER
Grammar Pattern
Warm-up
Talk about these questions with your teacher.
선생님과 이야기해 보세요.
- Have you ever received a payment reminder or overdue notice? How did you feel about the tone of the message?
결제 독촉이나 연체 안내를 받아본 적이 있나요? 그 메시지의 어조에 대해 어떻게 느꼈나요? - If you had to write a letter to a valued customer whose payment is overdue, how would you balance being firm and being polite?
소중한 고객에게 연체 대금에 대한 편지를 써야 한다면, 단호함과 정중함의 균형을 어떻게 맞추시겠어요?
Vocabulary
Listen and repeat after your teacher.
선생님을 따라 읽어보세요.
Reading
Read the passage with your teacher.
선생님과 함께 지문을 읽어보세요.
Grammar Pattern
Credit Extension to Past Due Preferred Customer
Dear
Our credit department has notified me that your account is past due. You are one of our preferred customers and therefore we want to offer any assistance we can. We know that most overdue balances result from clerical errors. However, should you require additional time to settle your balance, please feel free to give us a call. I will see to it that you are granted an additional ( ) days in which to pay your account balance.
We value your business, and sincerely hope that this gesture will be of some help. Thank you for your kind consideration, and we look forward to seeing you soon.
Korean Trap! / 한국인 실수 교정
Common mistakes Korean speakers make.
한국인이 자주 하는 실수를 알아봅시다.
한국어로 '빚'이라는 단어를 직역하여 "debt"를 사용하면 상대방에게 매우 직접적이고 무례하게 들릴 수 있습니다. 비즈니스 서신에서는 "debt" 대신 "balance" 또는 "outstanding amount"처럼 부드러운 표현을 사용하는 것이 일반적입니다. 또한 "immediately"보다 "at your earliest convenience"가 고객 관계를 유지하는 정중한 표현입니다.
Discussion
Share your thoughts with your teacher.
선생님과 의견을 나눠보세요.
- How would you apply what you learned today?
오늘 배운 것을 어떻게 활용하시겠어요? - What was the most useful part of this lesson?
이 수업에서 가장 유용한 부분은 무엇이었나요? - Can you think of a real situation where you would use this?
이것을 사용할 실제 상황을 생각해 볼 수 있나요? - What would you like to practice more?
더 연습하고 싶은 것은 무엇인가요?
Lesson Summary / 수업 요약
Today's Topic: CREDIT LETTER
Level: Business (BIZ)
Review this lesson before your next class! / 다음 수업 전에 복습하세요!