Business Vocabulary: Selling

Reading
Selling
1. after-sales service. n. service that continues after a product has been sold [eg: repairs etc].
2. buyer. n. 1 any person who buys anything 2 a person employed by a firm to buy.
3. client. n. a person who buys services from a lawyer, architect or other professionals.
4. close. v. to finalise a deal or sale; to make a sale.
5. cold call. v. to telephone a prospect without previous contact - also n..
6. customer. n. a person who buys goods or services from a shop or business.
7. deal. n. a business transaction - also v. dealer n..
8. discount. n. a reduction in the price; a deduction [usually expressed as a percentage (%)].
9. follow up. v. to continue to follow persistently; to maintain contact [eg: after a lead].
10. guarantee. n. a promise that a product will be repaired or replaced etc if faulty - also v..
11. in bulk. in large quantity, usually at a lower price.
12. lead. n. useful indication of a possible customer to be followed up.
13. objection. n. a reason given by a prospect for not buying - to object v. see overcome.
14. overcome. v. [-came, -come] to overcome an obj-ection to show an objection is invalid.
15. product. n. something made and usually for sale - to produce v. see service.
16. prospect. n. a possible or probable customer; prospective customer.
17. representative r n. sales representative person who represents & sells for a firm; salesperson.
18. retail. v. to sell in small quantities (as in a shop to the public) - also n. see wholesale.
19. service. n. work done usually in return for payment - to serve v. see product.
20. wholesale. v. to sell in bulk (as to a shop for resale to the public) - also n. see retail.