Apology For Delay Shipment
APOLOGY FOR DELAY SHIPMENT
Grammar Pattern
Warm-up
Talk about these questions with your teacher.
선생님과 이야기해 보세요.
- Have you ever had to apologize to a client or customer for a delayed shipment or delivery? What happened?
고객에게 배송 지연에 대해 사과해야 했던 적이 있나요? 어떤 상황이었나요? - When you receive a late delivery, what kind of response from the company makes you feel better about the situation?
배송이 늦어졌을 때, 회사로부터 어떤 대응을 받으면 기분이 나아지나요?
Vocabulary
Listen and repeat after your teacher.
선생님을 따라 읽어보세요.
Reading
Read the passage with your teacher.
선생님과 함께 지문을 읽어보세요.
Grammar Pattern
[Date]
[Addressee]
Dear [Name]:
This is to inform you that we are unable to make delivery
on the above referenced purchase order on the date
indicated.
We should have our merchandise ready to ship within [#] days
of the original delivery date and we hope that you can hold
off until that time.
We did want to inform you of this delay as soon we were
advised in order to give you as much time as possible to
make alternate arrangements, if necessary. We can assure
you, however, that if your order remains in force we will
expedite delivery to you as soon as we have received the
merchandise.
Please accept our apology for this delay and thank you for
your understanding.
Yours very truly,
Korean Trap! / 한국인 실수 교정
Common mistakes Korean speakers make.
한국인이 자주 하는 실수를 알아봅시다.
한국어에서는 "배송 지연"이라고 하기 때문에 영어로도 "delay of the shipment"이라고 직역하는 경우가 많습니다. 하지만 영어에서는 "delay in + 명사"가 자연스러운 표현입니다. 비즈니스 서신에서는 "the delay in shipment" 또는 "the delay in delivery"라고 써야 전문적으로 들립니다.
Discussion
Share your thoughts with your teacher.
선생님과 의견을 나눠보세요.
- How would you apply what you learned today?
오늘 배운 것을 어떻게 활용하시겠어요? - What was the most useful part of this lesson?
이 수업에서 가장 유용한 부분은 무엇이었나요? - Can you think of a real situation where you would use this?
이것을 사용할 실제 상황을 생각해 볼 수 있나요? - What would you like to practice more?
더 연습하고 싶은 것은 무엇인가요?
Lesson Summary / 수업 요약
Today's Topic: APOLOGY FOR DELAY SHIPMENT
Level: Business (BIZ)
Review this lesson before your next class! / 다음 수업 전에 복습하세요!