Guide To Basic Business Letters
GUIDE TO BASIC BUSINESS LETTERS
Grammar Pattern
Warm-up
Talk about these questions with your teacher.
선생님과 이야기해 보세요.
- Have you ever written a formal business letter or email in English? What was the purpose?
영어로 공식적인 비즈니스 편지나 이메일을 써 본 적이 있나요? 어떤 목적이었나요? - When writing to someone you don't know, how do you usually start your letter or email?
모르는 사람에게 편지나 이메일을 쓸 때, 보통 어떻게 시작하나요?
Vocabulary
Listen and repeat after your teacher.
선생님을 따라 읽어보세요.
Reading
Read the passage with your teacher.
선생님과 함께 지문을 읽어보세요.
Grammar Pattern
Guide to Basic Business Letters
The Basics
The basics of good business letter writing are easy to learn.
The following guide provides the phrases that are usually found in any standard
business letter.
The Start
Dear Personnel Director,
Dear Sir or Madam (use if you don't know who you are writing to)
Dear Mr., Mrs., Miss or Ms (use if you know who you are writing to,
and have a formal relationship with - VERY IMPORTANT use Ms for women
unless asked to use Mrs. or Miss)
Dear Frank (use if the person is a close business contact or friend)
The Reference
With reference to your advertisement in the Times, your letter of 23 rd March,
your phone call today,
Thank you for your letter of March 5 th
The Reason for Writing
I am writing to enquire about
apologize for
confirm
Requesting
Could you possibly?
I would be grateful if you could
Agreeing to Requests
I would be delighted to
Giving Bad News
Unfortunately
I am afraid that
Enclosing Documents
I am enclosing
Please find enclosed
Enclosed you will find
Closing Remarks
Thank you for your help Please contact us again if we can help in any way.
there are any problems.
you have any questions.
Reference to Future Contact
I look forward to ...
hearing from you soon.
meeting you next Tuesday.
seeing you next Thursday.
The Finish
Yours faithfully, (If you don't know the name of the person you're writing to)
Yours sincerely, (If you know the name of the person you're writing to) Best wishes,
Best regards, (If the person is a close business contact or friend)
Here is a sample letter using some of these forms:
Ken's Cheese House
34 Chatley Avenue
Seattle, WA 98765
Tel: (206) 456 8967
Fax: (206) 456 6745
Email: kenny@cheese.com
Fred Flintstone
Sales Manager
Cheese Specialists Inc.
456 Rubble Road
Rockville, IL 896756
Dear Mr. Flintstone:
With reference to our telephone conversation today, I am writing to confirm your
order for: 120 x Cheddar Deluxe Ref. No. 856
The order will be shipped within three days via UPS and should arrive at your store
in about 10 days.
Please contact us again if we can help in any way.
Yours sincerely,
Kenneth Bearer
Director of Ken's Cheese House
Korean Trap! / 한국인 실수 교정
Common mistakes Korean speakers make.
한국인이 자주 하는 실수를 알아봅시다.
한국어에서는 "스미스 제임스 님"처럼 풀네임을 쓰는 것이 자연스럽지만, 영어 비즈니스 레터에서 Dear 다음에는 Mr./Ms. + 성(last name)만 씁니다. "Dear Mr. James Smith"는 격식 있는 서신에서 어색하게 느껴지므로, 반드시 "Dear Mr. Smith"로 쓰세요.
Discussion
Share your thoughts with your teacher.
선생님과 의견을 나눠보세요.
- How would you apply what you learned today?
오늘 배운 것을 어떻게 활용하시겠어요? - What was the most useful part of this lesson?
이 수업에서 가장 유용한 부분은 무엇이었나요? - Can you think of a real situation where you would use this?
이것을 사용할 실제 상황을 생각해 볼 수 있나요? - What would you like to practice more?
더 연습하고 싶은 것은 무엇인가요?
Lesson Summary / 수업 요약
Today's Topic: GUIDE TO BASIC BUSINESS LETTERS
Level: Business (BIZ)
Review this lesson before your next class! / 다음 수업 전에 복습하세요!