Business Letter Writing: Basics
BUSINESS LETTER WRITING: BASICS
Grammar Pattern
Warm-up
Talk about these questions with your teacher.
선생님과 이야기해 보세요.
- Have you ever written a formal business letter in English? What was the most difficult part?
영어로 공식적인 비즈니스 레터를 써 본 적이 있나요? 가장 어려웠던 부분은 무엇이었나요? - What do you think is the difference between writing a business email and a business letter?
비즈니스 이메일과 비즈니스 레터의 차이점은 무엇이라고 생각하나요?
Vocabulary
Listen and repeat after your teacher.
선생님을 따라 읽어보세요.
Reading
Read the passage with your teacher.
선생님과 함께 지문을 읽어보세요.
Grammar Pattern
Important Language to Remember
The Start:
Dear Mr, Ms (Mrs, Miss VERY IMPORTANT use Ms for women unless asked to use Mrs or Miss)
Thanking the Potential Customer for His/Her Interest:
Thank you for your letter of ... enquiring (asking for information) about ...
We would like to thank you for your letter of ... enquiring (asking for information)
about ...
Providing Requested Materials:
We are pleased to enclose ...
Enclosed you will find ...
We enclose ...
Providing Additional Information:
We would also like to inform you ...
Regarding your question about ...
In answer to your question (enquiry) about ...
Closing a Letter Hoping for Future Business:
We look forward to ... hearing from you / receiving your order / welcoming you as our
client (customer).
Signature:
Yours sincerely (remember use 'Yours faithfully' when you don't know the name of the person you are writing and 'Yours sincerely' when you do.
Sample Letter:
Jackson Brothers
3487 23rd Street
New York, NY 12009
Kenneth Beare
Administrative Director
English Learners & Company
2520 Visita Avenue
Olympia, WA 98501
September 12, 2000
Dear Mr Beare
Thank you for your enquiry of 12 September asking for the latest edition of our
catalogue.
We are pleased to enclose our latest brochure. We would also like to inform you that it
is possible to make purchases online at http:\\jacksonbros.com.
We look forward to welcoming you as our customer.
Yours sincerely
(Signature)
Dennis Jackson
Marketing Director
Jackson Brothers
source: http://esl.about.com/library/writing/blwrite_respond_enquire.htm
Korean Trap! / 한국인 실수 교정
Common mistakes Korean speakers make.
한국인이 자주 하는 실수를 알아봅시다.
영문 비즈니스 레터에서 호칭을 쓸 때 한국식으로 풀네임을 쓰는 경우가 많습니다. 영어에서는 'Dear Mr./Ms. + 성(last name)'만 사용하는 것이 올바른 형식입니다. 또한, 여성에게는 결혼 여부를 모를 경우 Mrs.나 Miss 대신 반드시 Ms.를 사용해야 합니다.
Discussion
Share your thoughts with your teacher.
선생님과 의견을 나눠보세요.
- How would you apply what you learned today?
오늘 배운 것을 어떻게 활용하시겠어요? - What was the most useful part of this lesson?
이 수업에서 가장 유용한 부분은 무엇이었나요? - Can you think of a real situation where you would use this?
이것을 사용할 실제 상황을 생각해 볼 수 있나요? - What would you like to practice more?
더 연습하고 싶은 것은 무엇인가요?
Lesson Summary / 수업 요약
Today's Topic: BUSINESS LETTER WRITING: BASICS
Level: Business (BIZ)
Review this lesson before your next class! / 다음 수업 전에 복습하세요!