Business --- Opening A Call
Business --- OPENING A CALL
Grammar Pattern
Warm-up
Talk about these questions with your teacher.
선생님과 이야기해 보세요.
- When you make a business call, how do you usually introduce yourself and explain the reason for your call?
업무 전화를 걸 때 보통 자기소개와 전화한 이유를 어떻게 말하나요? - Have you ever answered a call and had difficulty understanding who was calling or what they wanted? What happened?
전화를 받았을 때 누가 전화했는지, 무슨 용건인지 알아듣기 어려웠던 적이 있나요? 어떤 상황이었나요?
Vocabulary
Listen and repeat after your teacher.
선생님을 따라 읽어보세요.
Reading
Read the passage with your teacher.
선생님과 함께 지문을 읽어보세요.
Grammar Pattern
OPENING
Hello, this is…
My name is…
This is ….speaking
Hi Bob. It’s John here.
Good Morning…I’m calling about….
I would like to discuss…
It’s in connection with..
It’s about…
ASKING ABOUT THE PURPOSE
How can I help you?
What is it in regard to?
What can I do for you?
Who would you like to speak to?
IDENTIFYING THE CALLER
I'm sorry, could I have your name again, please?
Who's calling please?
CONNECTING
One moment, please.
I'll check if he's still in the office.
Korean Trap! / 한국인 실수 교정
Common mistakes Korean speakers make.
한국인이 자주 하는 실수를 알아봅시다.
전화 영어에서는 자신을 소개할 때 "I am"이 아니라 "This is"를 사용합니다. 또한 소속을 말할 때 "of"가 아닌 "from"을 씁니다. 한국어의 "저는 삼성의 김민준입니다"를 직역하면 어색한 영어가 되므로, 전화에서는 반드시 "This is [이름] from [회사명]" 패턴을 기억하세요.
Discussion
Share your thoughts with your teacher.
선생님과 의견을 나눠보세요.
- How would you apply what you learned today?
오늘 배운 것을 어떻게 활용하시겠어요? - What was the most useful part of this lesson?
이 수업에서 가장 유용한 부분은 무엇이었나요? - Can you think of a real situation where you would use this?
이것을 사용할 실제 상황을 생각해 볼 수 있나요? - What would you like to practice more?
더 연습하고 싶은 것은 무엇인가요?
Lesson Summary / 수업 요약
Today's Topic: Business --- OPENING A CALL
Level: Business (BIZ)
Review this lesson before your next class! / 다음 수업 전에 복습하세요!