Cold Calling Techniques

비즈니스 전화영어

Lesson 59

Cold Calling Techniques

💎
Lesson 59

COLD CALLING TECHNIQUES

COLD CALLING TECHNIQUES

Business 25 min Speaking 75%
3 min

Warm-up

Talk about these questions with your teacher.
선생님과 이야기해 보세요.

  1. Have you ever received a cold call at work? How did you respond to it?
    직장에서 콜드콜을 받아 본 적이 있나요? 어떻게 대응하셨나요?
  2. What do you think is the hardest part about calling someone you've never spoken to before?
    한 번도 통화한 적 없는 사람에게 전화하는 것에서 가장 어려운 점은 무엇이라고 생각하나요?
4 min

Vocabulary

Listen and repeat after your teacher.
선생님을 따라 읽어보세요.

reading /reading/
a key word from this lesson  |  reading
Find and practice this word in today's reading.
read /read/
a key word from this lesson  |  read
Find and practice this word in today's reading.
passage /passage/
a key word from this lesson  |  passage
Find and practice this word in today's reading.
teacher /teacher/
a key word from this lesson  |  teacher
Find and practice this word in today's reading.
cold /cold/
a key word from this lesson  |  cold
Find and practice this word in today's reading.
calling /calling/
a key word from this lesson  |  calling
Find and practice this word in today's reading.
5 min

Reading

Read the passage with your teacher.
선생님과 함께 지문을 읽어보세요.

COLD CALLING TECHNIQUES

3 min

Korean Trap! / 한국인 실수 교정

Common mistakes Korean speakers make.
한국인이 자주 하는 실수를 알아봅시다.

❌ "I called to introduce our company's product."
✅ "I'm calling to introduce a solution that could help your team."

콜드콜에서 한국어 직역식으로 "우리 회사 제품을 소개하려고 전화했습니다"라고 하면 너무 직접적이고 판매 중심으로 들려서 상대방이 바로 거절하게 됩니다. 영어 콜드콜에서는 상대방의 필요에 초점을 맞춰 "a solution that could help your team"처럼 상대에게 도움이 되는 점을 먼저 언급하는 것이 효과적입니다.

5 min

Discussion

Share your thoughts with your teacher.
선생님과 의견을 나눠보세요.

  1. How would you apply what you learned today?
    오늘 배운 것을 어떻게 활용하시겠어요?
  2. What was the most useful part of this lesson?
    이 수업에서 가장 유용한 부분은 무엇이었나요?
  3. Can you think of a real situation where you would use this?
    이것을 사용할 실제 상황을 생각해 볼 수 있나요?
  4. What would you like to practice more?
    더 연습하고 싶은 것은 무엇인가요?

Lesson Summary / 수업 요약

Today's Topic: COLD CALLING TECHNIQUES

Level: Business (BIZ)

Review this lesson before your next class! / 다음 수업 전에 복습하세요!