OOU

Business --- Closing A Call - Exercise

비즈니스 전화영어

Lesson 16

Business --- Closing A Call - Exercise

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Lesson 16

Business --- CLOSING A CALL - EXERCISE

Practice English with your teacher

Business 25 min Speaking 75%
3 min

Warm-up

Talk about these questions with your teacher.
선생님과 이야기해 보세요.

  1. Do you play any sports?
    운동을 하세요?
  2. What is the most popular sport in Korea?
    한국에서 가장 인기 있는 스포츠는?
5 min

Dialogue Practice

Practice the dialogue with your teacher.
선생님과 대화를 연습해 보세요.

CLOSING A CALL
Fill in the blanks. Listen and check.
Patience assistance go over leave it at
Linda: Let me quickly just _______our schedule again. The Thursday
morning meeting has been postphoned until Monday afternoon at 3o’clock.
Is that right?
Mary: That’s right. I’ll send you an email Friday to confirm that time again.
Linda: Ok. We’ll just ________unless I hear anything different by Friday.
Mary: I’m sorry about having to change our schedule . Thanks for your_______.
Linda: It’s no problem. I’ll look forward to seeing you Moinday. And if I can be
anymore _________ just give me a call.
Mary: I will. See you on Monday.
Linda: Bye!
Vovalulary
Choose the word that does not belong in each group.
1. close end finish transfer
2. check organize go over confirm
3. aid assistance help receiver
4. hint sign signal trip
5. grateful inefficient rude unprofessional

3 min

Comprehension Check

Answer the questions about what you read.
읽은 내용에 대한 질문에 답해 보세요.

Match the sentences with the same meaning.
Formal Informal
1.I enjoyed talking with you. A. Talk to you later!
2. Goodbye! B. Sounds good
3. Could you go over that again , please? C. Nice chatting with you.
4. Im very grateful for all of your help D. Thanks a lot.
5. Yes, that would be fine. E. I didn’t catch that. What
did you say?

3 min

Key Vocabulary

Learn these words from today's lesson.
오늘 레슨의 주요 단어를 배워봅시다.

wrap up To bring something to a conclusion or finish it 마무리하다, 끝내다 Let me wrap up by confirming the details of our next meeting.
follow up To take further action or contact someone again after an initial discussion 후속 조치를 하다, 다시 연락하다 I'll follow up with an email summarizing everything we discussed today.
touch base To make brief contact with someone to exchange updates 간단히 연락하다, 안부를 묻다 Let's touch base again next week once you've reviewed the proposal.
get back to someone To reply or respond to someone at a later time 나중에 다시 연락하다, 회신하다 I don't have that information right now, but I'll get back to you by tomorrow.
confirm To verify or establish that something is correct or definite 확인하다 Before we hang up, let me confirm the date and time of the delivery.
appreciate your time A polite expression used to thank someone for spending time on a call or meeting 시간 내주셔서 감사합니다 I really appreciate your time today — this has been a very productive call.
3 min

Korean Trap! / 한국인 실수 교정

Common mistakes Korean speakers make.
한국인이 자주 하는 실수를 알아봅시다.

❌ "Then I will hang up now."
✅ "Well, I'll let you go. Thank you for your time."

한국어로 통화를 끝낼 때 "그럼 끊겠습니다"라고 직접적으로 말하는 것이 자연스럽지만, 영어 비즈니스 통화에서 "I will hang up"이라고 하면 매우 무례하게 들립니다. 영어에서는 "I'll let you go" 또는 "I should let you get back to work"처럼 상대방을 배려하는 간접적 표현으로 통화를 마무리하는 것이 예의 바른 표현입니다.

5 min

Discussion

Share your thoughts with your teacher.
선생님과 의견을 나눠보세요.

  1. How would you apply what you learned today?
    오늘 배운 것을 어떻게 활용하시겠어요?
  2. What was the most useful part of this lesson?
    이 수업에서 가장 유용한 부분은 무엇이었나요?
  3. Can you think of a real situation where you would use this?
    이것을 사용할 실제 상황을 생각해 볼 수 있나요?
  4. What would you like to practice more?
    더 연습하고 싶은 것은 무엇인가요?

Lesson Summary / 수업 요약

Today's Topic: Business --- CLOSING A CALL - EXERCISE

Level: Business (BIZ)

Review this lesson before your next class! / 다음 수업 전에 복습하세요!

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