Lesson 5
Business --- Telephone Vocabulary 1
Lesson 5
Business --- TELEPHONE VOCABULARY 1
Practice English with your teacher
3 min
Warm-up
Talk about these questions with your teacher.
선생님과 이야기해 보세요.
- How often do you answer phone calls at work? Do you feel confident speaking English on the phone?
직장에서 전화를 얼마나 자주 받으시나요? 영어로 통화할 때 자신감이 있으신가요? - What is the most difficult part about making or receiving business calls in English?
영어로 업무 전화를 걸거나 받을 때 가장 어려운 점은 무엇인가요?
3 min
Key Vocabulary
Learn these words from today's lesson.
오늘 레슨의 주요 단어를 배워봅시다.
put through
To connect a caller to another person on the phone 전화를 연결해 주다
Could you put me through to the sales department, please?
hold the line
To wait on the phone without hanging up 전화를 끊지 않고 기다리다
Please hold the line while I transfer your call.
extension
An internal phone number within a company 내선 번호
You can reach Mr. Kim directly at extension 302.
get back to
To return someone's call or reply later 다시 연락하다, 회신하다
I don't have that information right now, but I'll get back to you by this afternoon.
caller
The person who makes a phone call 전화를 건 사람, 발신자
The caller left a message asking for a return call as soon as possible.
3 min
Korean Trap! / 한국인 실수 교정
Common mistakes Korean speakers make.
한국인이 자주 하는 실수를 알아봅시다.
❌ "Please wait. I will connect the phone."
✅ "Please hold. I'll put you through."
한국어로 "전화 연결해 드릴게요"를 직역하면 "connect the phone"이라고 하기 쉽지만, 영어 비즈니스 전화에서는 "put you through" 또는 "transfer your call"이라고 합니다. "Connect the phone"은 전화기 자체를 물리적으로 연결한다는 의미로 들릴 수 있으니 주의하세요.
5 min
Discussion
Share your thoughts with your teacher.
선생님과 의견을 나눠보세요.
- How would you apply what you learned today?
오늘 배운 것을 어떻게 활용하시겠어요? - What was the most useful part of this lesson?
이 수업에서 가장 유용한 부분은 무엇이었나요? - Can you think of a real situation where you would use this?
이것을 사용할 실제 상황을 생각해 볼 수 있나요? - What would you like to practice more?
더 연습하고 싶은 것은 무엇인가요?
Lesson Summary / 수업 요약
Today's Topic: Business --- TELEPHONE VOCABULARY 1
Level: Business (BIZ)
Review this lesson before your next class! / 다음 수업 전에 복습하세요!