Business --- Asking Who Is On The Telephone
Business --- ASKING WHO IS ON THE TELEPHONE
Grammar Pattern
Warm-up
Talk about these questions with your teacher.
선생님과 이야기해 보세요.
- When you answer the phone at work and don't recognize the caller, how do you politely ask who they are?
직장에서 전화를 받았는데 누군지 모를 때, 어떻게 정중하게 상대방이 누구인지 물어보나요? - Have you ever had to take a message for a coworker who was not available? What did you say to the caller?
자리에 없는 동료 대신 메시지를 받아본 적이 있나요? 전화한 상대방에게 뭐라고 말했나요?
Vocabulary
Listen and repeat after your teacher.
선생님을 따라 읽어보세요.
Reading
Read the passage with your teacher.
선생님과 함께 지문을 읽어보세요.
Grammar Pattern
Asking who is on the telephone
Excuse me, who is this?
Can I ask who is calling, please?
Connecting Someone
I'll put you through (put through - phrasal verb meaning 'connect')
Can you hold the line? Can you hold on a moment?
Taking a Message
Could (Can, May) I take a message?
Could (Can, May) I tell him who is calling?
Would you like to leave a message?
Korean Trap! / 한국인 실수 교정
Common mistakes Korean speakers make.
한국인이 자주 하는 실수를 알아봅시다.
한국어로 "누구세요?"를 직역하면 "Who are you?"가 되지만, 영어에서 이 표현은 매우 무례하게 들립니다. 비즈니스 전화에서는 반드시 "May I ask who is calling?" 또는 "Can I ask who is calling, please?"처럼 정중한 표현을 사용해야 합니다. 특히 직장에서 전화를 받을 때 예의 바른 표현을 쓰는 것이 전문적인 인상을 줍니다.
Discussion
Share your thoughts with your teacher.
선생님과 의견을 나눠보세요.
- How would you apply what you learned today?
오늘 배운 것을 어떻게 활용하시겠어요? - What was the most useful part of this lesson?
이 수업에서 가장 유용한 부분은 무엇이었나요? - Can you think of a real situation where you would use this?
이것을 사용할 실제 상황을 생각해 볼 수 있나요? - What would you like to practice more?
더 연습하고 싶은 것은 무엇인가요?
Lesson Summary / 수업 요약
Today's Topic: Business --- ASKING WHO IS ON THE TELEPHONE
Level: Business (BIZ)
Review this lesson before your next class! / 다음 수업 전에 복습하세요!