At The Hotel --- Making Complaints / Asking For Extra Items
At the Hotel --- MAKING COMPLAINTS / ASKING FOR EXTRA ITEMS
Christopher: I am from room 506, I would like to complain about something.
Warm-up
Talk about these questions with your teacher.
선생님과 이야기해 보세요.
- Have you ever had a bad experience at a hotel? What happened and did you complain to the staff?
호텔에서 안 좋은 경험을 한 적이 있나요? 무슨 일이 있었고, 직원에게 불만을 이야기했나요? - When you stay at a hotel, what extra items do you usually ask for (e.g., extra towels, pillows, or blankets)?
호텔에 묵을 때 보통 어떤 추가 물품을 요청하나요? (예: 수건, 베개, 담요 등)
Vocabulary
Listen and repeat after your teacher.
선생님을 따라 읽어보세요.
Reading
Read the passage with your teacher.
선생님과 함께 지문을 읽어보세요.
Christopher: I am from room 506, I would like to complain about something.
Hotel staff: Good morning, sir, what seems to be the problem?
Christopher: Well, I saw a cockroach under my bed.
Hotel Staff: Oh, we are very sorry for that, sir.
Christopher: Can you do someting about it? I don't feel comfortable having cockroaches in my room.
Hotel staff: Sir, we are very sorry for that; I'll call the Room Service to clean your room right away.
Christopher: Thank you! By the way, I also need some extra blanket and pillows.
It's really cold at night so I need something to warm me up.
Hotel Staff: OK, sir, that won't be a problem. Would that be all?
Christopher: Yes, that would be all. Thank you!
Hotel Staff: It's my pleasure!
1. I WOULD LIKE TO COMPLAIN about something.
regarding the result of my exam.
to your Management.
but I don't have the courage.
2. I SAW A COCKROACH under my bed.
in the kitchen.
on the wall.
crawling on the floor.
3. I DON'T FEEL COMFORTABLE having cockroaches in my room.
staying in a dirty room.
whenever I see you.
today.
4. I NEED SOMETHING to warm me up.
to ease the pain.
to keep me busy.
that could keep me awake.
5. I ALSO NEED some extra blanket and pillows.
someone who can volunteer to help me.
time to think about your proposal.
some slices of meat for the soup.
1.What did the costumer complain about?
2.What kind of insect did he see?
3.Where did the costumer see it?
4.What other items did the customer ask for?
5.Why did the customer need those items?
Korean Trap! / 한국인 실수 교정
Common mistakes Korean speakers make.
한국인이 자주 하는 실수를 알아봅시다.
한국어에서는 "불평하다"가 바로 목적어를 취하지만, 영어에서 complain은 자동사이므로 반드시 전치사 about과 함께 써야 합니다. "complain + 목적어"는 틀린 표현이고, 항상 "complain about + 대상"으로 사용하세요.
Discussion
Share your thoughts with your teacher.
선생님과 의견을 나눠보세요.
- How would you apply what you learned today?
오늘 배운 것을 어떻게 활용하시겠어요? - What was the most useful part of this lesson?
이 수업에서 가장 유용한 부분은 무엇이었나요? - Can you think of a real situation where you would use this?
이것을 사용할 실제 상황을 생각해 볼 수 있나요? - What would you like to practice more?
더 연습하고 싶은 것은 무엇인가요?
Lesson Summary / 수업 요약
Today's Topic: At the Hotel --- MAKING COMPLAINTS / ASKING FOR EXTRA ITEMS
Level: Conversation (CONV)
Review this lesson before your next class! / 다음 수업 전에 복습하세요!